Important warning about PayPal payments:
For security concerning seller protection, cons and fraudulent transactions, orders placed through PayPal can only be sent to the address that appears in the buyer's Paypal account and in no case to a different one.
On the other hand, in order to place your order, your Paypal account must be verified.
Check your PayPal account before confirming your order to avoid inconveniences.
All the information about shipping
Shipping costs to Spain in orders up to 200€: 6,90€
Shipping costs to Spain in orders over 200€: FREE SHIPPING
Orders up to 500€ - 17.90€ SHIPPING COSTS.
Orders over 500€ FREE SHIPPING
Orders up to 10 kg - 49.90€ SHIPPING COSTS
Orders over 10 kg - 69,90€ SHIPPING COSTS
Warning for shipment abroad:
International orders can have taxes, fees or tariffs that are not included in the total price.
Countries to which we send:
- Antigua y Barbuda
- Arabia Saudita
- Bosnia y Herzegovina
- Burkina Faso
- Cabo Verde
- Ciudad del Vaticano
- Corea del Norte
- Corea del Sur
- Costa de Marfil
- Costa Rica
- El Salvador
- Emiratos Árabes Unidos
- Estados Unidos
- Guinea ecuatorial
- Islas Marshall
- Islas Salomón
- Nueva Zelanda
- Países Bajos
- Papúa Nueva Guinea
- Reino Unido
- República Centroafricana
- República Checa
- República de Macedonia
- República del Congo
- República Democrática del Congo
- República Dominicana
- República Sudafricana
- San Cristóbal y Nieves
- San Marino
- San Vicente y las Granadinas
- Santa Lucía
- Santo Tomé y Príncipe
- Sierra Leona
- Sri Lanka
- Sudán del Sur
- Timor Oriental
- Trinidad y Tobago
Depending on the country, you will find one or several payment methods.
- Credit card
- Paypal (Credit card, debit, transfer, among others)Attention: Once the payment is completed you will receive a charge within 24-48 hours. corresponding to the fees charged by Paypal sellers (3.5% on the final price of the product) you must pay these fees in order to complete the full payment and complete the purchase amount.
- By Bank transferIncome payments are immediate, you can email confirming the payment to check it out. Transfers from other banks typically take 24 hours to cmplete.
- Payment on deliveryAttention: Please note that when paying cash on delivery an additional expenditure of 3% with a minimum fee of 9.50€ of total orders are produced.
Shipping & Returns
As a general rule, the packages are shipped within 7 days upon receipt of payment via UPS with tracking and delivery unsigned. If you prefer delivery by UPS Extra certificate, an additional charge will apply. Contact us before applying this option. Whatever the shipping method you choose, we will provide a link so you can track your order online.
(If the product is out of stock, delivery can be delayed up to 30 days)
Shipping costs include handling and packaging costs, and postal expenses. Handling charges have a fixed price, while transport costs vary depending on the total weight of the package. We advise you to group all your items in one order. We can not combine two separate orders and shipping charges apply for each individually. We are not responsible for any damage that may occur after sending your package, but we do everything possible to protect all fragile items. The boxes are large and your items will be well protected.
Shipments insured for the total value of the order. Totally free for the client.
In case of damage to the order and claim is essential:
-Make a photo of the damaged parts, original packaging and shipping label.
-Notify it within 48 hours after receiving the product.
Once the information provided is considered, we will proceed to assess the damages and send a new product to replace the damaged one, said item will be picked up by UPS. We will apply these actions as long as it is proven that the damage or breakage is due to a failure in the transport of the merchandise.